Airports are no longer just where you catch your plane. They are where your journey starts. Wherever your travels may be taking you, a hassle-free start at the airport is a must and that means better, more intuitive airport technology for travelers, as well more effective operations that power the passenger experience.

 IATA’s 2017 Global Passenger Survey confirms that sentiment, revealing findings like 82 percent of travelers want a digital passport on their smartphones and 64 percent of travelers favor biometric identifiers. Passengers today are sophisticated, and they expect their airports to be too.

In response to that mentality, Connected Aviation Today is looking at significant airport technology improvements that are on the horizon and how industry leaders are addressing today’s passenger expectations. Here are some top stories addressing this trend:

London City Airport Unveils £400m Development Plan

According to a recent article in Airport Technology, UK’s London City Airport has revealed a development program that’s estimated to cost around £400m. The article reported that, “The city airport development programme (CADP), which is expected to be completed in 2021, is aimed at developing seven new aircraft stands, a parallel taxiway to maximise runway capacity, and a terminal extension to cater to growing number of passengers.”

This massive plan is estimated to allow two million more passengers annually by 2025, as well as lead to the addition of 30,000 flights per year and an additional 2,000+ jobs. London City Airport’s ability to service a significantly larger amount of passengers is sure to make travel easier and more reliable through this major hub.

Read the whole story here.

Every Smart City Deserves a Smart Airport, says Richard Van Wijk, Head of Aviation Practice, Nokia 

“Airports are like cities in microcosm, and they face many of the same challenges as the cities they serve,” according to Richard van Wijk, the practice lead of the Aviation Programme inside Nokia. Van Wijk penned an article in Smart Cities World highlighting the movement toward smart airports.

He took a deep dive into the communication networks approach needed to make such a thing a reality and noted the ever-increasing amount of data as a blessing and a curse. “As the number, sophistication and bandwidth requirements of these services [CCTV, LMR, Wi-Fi] have all been increasing, this approach is untenable and can be an incredibly complicated, time-consuming and costly process. As a result, airports are exploring a different approach — deploying a single, multi-service, high-performance network to support all their applications.”

He also touched on other important airport technology to leverage like the Internet of Things (IoT) and how the proper implementation of innovative communication networks really adds to the competitive edge of any airport.

Read the whole story here.

Airport Authority Hong Kong Calls for Closer Collaboration as Big Data and Biometrics projects Advance

Earlier this year at FTE Global 2017, Andy Bien, CIO of the Airport Authority Hong Kong (AAHK), urged industry stakeholders to collaborate more closely to ensure industry growth and innovation. That collaborative approach from Bien continues as Hong Kong International Airport undergoes construction for their Three-runway System (3RS) project.

AAHK is investing in other technologies like big data, robots and biometrics as well to enhance the airport’s efficiency. “If you have a ‘shot-in-the-dark’ approach, it’s very difficult to get any tangible results, so we are refining our approach to big data,” Bien explained in a recent article on Future Travel Experience. “To ensure exploration work can yield useful results, participation of subject matter experts in the respective areas would make a big difference.”

Bien went on to explain why vertical solutions are no longer acceptable in addressing the many challenges that airports face and by being more receptive to collaboration, industry leaders will find success.

Read the whole story here.

Chelsea Barone

About Chelsea Barone

Chelsea is an editor for Connected Aviation Today, managing the day-to-day editorial activities. Chelsea writes for other federal government and technology industry publications. Her background lies in B2B and enterprise technology, specifically cloud computing, SaaS, travel IT, and mobile devices.